Customer Service
Complaint Processes
Admissible hotline: (+86)-755-83 288 346
- Customer complaints
- Customer service record complaints
- To determine whether the complaint is established
- To determine whether the complaint is established
- Respond to customers within 24 hours
- Determine the handling of complaints responsible departments
- Responsible departments to analyze the cause of the complaint
- Determine the specific responsibilities
- Processing proposal
- Submitted to the competent leadership instruction
- Customer service staff inform customers
- The implementation of handling responsibilities
- The Complaint Form Management (archive)
- Implementation of treatment programs (five working days)
- Summary evaluation
Consulting Support
- Phone: (+86)-755-83280116
- (+86)-755-83280118
- Online: Online Consulting
- E-mail: conran66@163.com
- conran88@163.com